Privacy Policy

Last updated: December 3, 2024

This Privacy Policy describes how weltenbrands (“Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or make a purchase on weltenbrands.myshopify.com (the “Site”) or otherwise interact with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor or other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How we collect and use your personal information

In order to provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Service, our rights, the rights of our users, or others.

What personal data do we collect?

The types of personal information we collect about you depend on how you interact with our Sites and how you use our Services. By “personal information,” we mean information that identifies, relates to, describes, or can be linked to you. The following sections describe the categories and specific types of personal information we collect.

Data we collect directly from you

The information you send to us directly through our Services may be:

• Contact information including your name, address, telephone number and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, security questions, and other information used for account security purposes.
• Customer support information , including information you choose to include in your communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Data we collect about your usage

We may also automatically collect certain information about your interaction with the Services (" Usage Data "). We may use cookies, pixels and similar technologies (" Cookies ") to do this. Usage Data may include information about how you access and use our Sites and your account, including device information, browser information, information about your network connection, your IP address and other information related to your interaction with the Services.

Data we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Sites and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide the products or services you have requested in order to perform our contract with you.
• When you visit our Sites, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third Party Websites and Links.

How we use your personal information

• Providing products and services. We use your personal information to provide services to you to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications about your account, purchases, returns and exchanges, or other transactions, creating, maintaining, and otherwise administering your account, arranging for shipping, returns, and exchanges, and other functions related to your account. We may also enhance your shopping experience by allowing Shopify to pair your account with other Shopify services that you choose to use. In this case, Shopify will process your information as described in its Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising and promotional communications by email, text message or post, and to display advertisements for products or services to you. This may include using your personal information to better personalize the Services and advertising on our Sites and other websites. If you are a citizen of an EEA country, the legal basis for this processing is our legitimate interest in selling our products under Article 6(1)(f) GDPR.
• Security and Fraud Prevention We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or harmful activity. If you choose to use the Services and register for an account, you are responsible for ensuring that your account login details are kept secure. We strongly advise you not to share your username, password or other access details with anyone. If you believe that your account has been compromised, please contact us immediately. If you are a citizen of an EEA country, the legal basis for this processing is our legitimate interest in keeping our website secure for you and other customers pursuant to Article 6(1)(f) GDPR.
• Communicating with you and improving our services We use your personal data to provide you with customer support and to improve our Services. It is in our legitimate interests to be able to respond, provide you with an effective service and maintain our business relationship with you pursuant to Article 6 (1) (f) GDPR.

Cookies

Like many other websites, we use cookies on our Site. For specific information about the cookies we use in connection with operating our Shopify store, please visit https://www.shopify.com/legal/cookies . We use cookies to operate and improve our Site and our Services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest in administering, improving, and optimizing the Services). We may also allow third parties and service providers to use cookies on our Site to better personalize services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can use your browser controls to set your browser to delete or reject cookies. Please note that deleting or blocking cookies may negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to not function properly or to become unavailable. Additionally, blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners.

How we disclose personal information

In certain circumstances, we may disclose your personal data to third parties for the performance of a contract, legitimate purposes and other reasons covered by this Privacy Policy. This may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide services and advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you instruct us with your consent, request us or otherwise agree to share certain data with third parties, for example by sending you products or through the use of social media widgets or login integrations.
• With our affiliated companies or otherwise within our corporate group, in our legitimate interest to run a successful business.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce compliance with any applicable terms of service, and to protect or defend the Service, our rights, and the rights of our users or others.

We disclose the following categories of personal data and sensitive personal data about users for the purposes set out above in the “How We Collect and Use Your Personal Data ” section:

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring your characteristics.

With your consent, we share personal data for the purpose of carrying out advertising and marketing activities, as follows.

User-generated content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of ​​the Services, that content will be public and accessible to anyone.

We have no control over who has access to the information you choose to make available to others, and we cannot ensure that those who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use, or misuse of any information you post or receive from third parties.

Third-party websites and links

Our Sites may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should read their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information on such sites. Information that you provide in public or semi-public places, including information that you share on external social networks, may also be visible to other users of the Services and/or users of such platforms without restriction as to their use by us or by third parties. Our inclusion of such links does not, in itself, imply any endorsement of the content of such platforms or their owners or operators, except as disclosed on the Services.

Children's data

The Services are not intended for children and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request deletion of such information.

As of the effective date of this Privacy Policy, we are not aware of any “sharing” or “selling” (as such terms are defined in applicable law) personal information of anyone under the age of 16.

Securing and storing your data

Please note that no security measures are perfect or inviolable, and we cannot guarantee “perfect security.” Additionally, any information you send to us may not be secure in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the following rights in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in certain cases we may refuse your request as permitted by law.

• Right to Know : You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
• Right to erasure : You may have the right to request that we erase the personal data we hold about you.
• Right to rectification : You may have the right to request that we correct inaccurate personal data we hold about you.
• Right to portability : In certain circumstances and with certain exceptions, you may have the right to a copy of the personal data we hold about you and to request that we transfer it to a third party.
• Right to Opt Out of Selling or Sharing or Targeted Advertising : You may have the right to direct us not to “sell” or “share” your personal information or to opt you out of the processing of your personal information for purposes considered “targeted advertising” as defined by applicable privacy laws. Please note that if you visit our site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat this as a request to opt out of the “selling” or “sharing” of information for the device and browser you use to visit the site.
• Restriction of processing : You may have the right to ask us to stop or restrict the processing of your personal data.
• Withdrawing consent : Where we rely on consent to process your personal data, you may have the right to withdraw that consent.
• Appeal : If we refuse to process your request, you may appeal our decision. You may do so by responding directly to our refusal.
• Manage your communication preferences : We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe link provided in our emails we send you. If you opt out, we may still send you non-promotional emails, such as emails regarding your account or orders you have placed.

You can exercise any of these rights where set out on our Site or by contacting us using the contact details set out below.

We will not discriminate against you for exercising any of these rights. We may require you to provide identification information, such as your email address or account information, before we can provide a substantive response to your request. You may designate an authorized representative to make requests to exercise your rights on your behalf, as permitted by applicable law. Before accepting such a request, we will require the representative to provide evidence that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have a complaint about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or by lodging a complaint with your local data protection authority. A list of the responsible data protection supervisory authorities in the EEA can be found here .

International users

Please note that we may transfer, store and process your personal information outside the country in which you live. Your personal information is also processed by our employees and third-party service providers and partners in those countries.

If we transfer your personal data outside of Europe, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the UK competent authority, where relevant, unless the data is transferred to a country that provides an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call us or email us at trnova.lenka1@gmail.com or contact us at 441, Slatinice, 783 42, CZ.

For the purposes of applicable data protection laws and unless expressly stated otherwise, we are the controller of your personal data.