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Everyone is a fighter!!!
Welcome to WELTEN

FAQ

We are, among other things, an official partner of ENGAGE in the Czech Republic and Slovakia. You will receive your order from us quickly and you are guaranteed not to have to pay import duties, which are paid when ordering goods directly from Engage from Australia. Likewise, complaints or returns of goods are simple, fast, and most importantly free of charge. In

C.O.D:

The most popular payment method. For a fee of 50 CZK, you pay for the goods only upon delivery. No online payment card entry and maximum convenience.

Credit card (MasterCard, VISA)
You can pay conveniently and securely with your credit card. We transmit credit card information securely and encrypted to our credit card provider.

Apple Pay
Apple Pay works seamlessly with the Apple devices you use every day. Transaction data is not transmitted or stored, so it remains private and secure. Apple Pay is only available in the Safari browser.

Google Pay
Google Pay offers you a fast and easy way to pay. Google Pay protects your payment information with multiple layers of security. This means your account is always secure.

Once we receive your order, we will process it and hand it over to the Courier within 2 business days. Courier orders will usually be delivered within 2-3 business days. However, in many cases, the delivery time is shorter .

Return of goods

You can simply return the goods to us free of charge within 14 days using the return code: 95119711

Simply report the code at any Zásilkovna branch and they will print a label for you on site and collect the shipment for free.

Please note that we can only take back goods that are in their original, unworn condition.

Refunds are usually made within 5 business days of receiving the return. In the case of payment on delivery, we ask for an account number for the refund.